Shipping and Packing Information

At Dodobrass, I take great care to ensure that all products are well-protected during transit and delivered promptly to your doorstep.

1. Inspection and Packaging

  • Every item undergoes thorough inspection before being repackaged for shipping.
  • For Standard Brass Products: Items are packed securely in sturdy boxes with a transparent cushion bag to ensure optimal protection.
  • For Thin and Small Items: Thinner or smaller items are packed using air-filled materials and padded envelopes, depending on the product type and quantity.

2. Shipping Details

  • Origin: All items are shipped directly from Hong Kong.
  • General Shipping: Estimated delivery time is 10-20 business days worldwide.
  • For destinations like the United States, Canada, Australia, France, and Germany, delivery may be slightly faster.
  • EC-Ship Upgrade: For certain countries, shipping can be upgraded to EC-Ship, offering faster delivery and full traceability.
  • Express Shipping: Available upon confirmation of order details (quantity, destination, and required delivery date). Please note that while express shipping speeds up air transit times, it does not expedite production times for made-to-order items.

3. Tracking Information

  • All shipments include basic tracking as part of the registration process. However, tracking may vary by destination and, in some cases, may only serve as proof of shipment without full traceability.

4. Shipping Costs

  • Shipping is free, as the basic shipping fee is already included in the product price.

5. Taxes and Duties

  • The prices listed on Dodobrass do not include any sales taxes or customs duties. The product prices are kept simple and straightforward.
  • For small packages, taxes are generally not charged, as they are usually sent as gifts.
  • However, in the event that your local customs or postal service imposes taxes or duties, it will be your responsibility to cover these charges. Dodobrass will not be held responsible for any such fees.

I strive to ensure that each item arrives in excellent condition, reflecting the care and effort put into both the product and its delivery.